Returns & Exchanges
At Spigen India, we strive to ensure your mobile accessories meet the highest standards of quality and protection. If you are not entirely satisfied with your purchase, we offer a hassle-free 7-day return policy for unused items in their original packaging.
Return Process
- 1.Initiate Request
Log in to your Spigen India account and navigate to the 'My Orders' section to select the item you wish to return and submit a request within 7 days of delivery.
- 2.Quality Verification
Ensure the product is in its original condition, including all protective films, manuals, and the retail box, as our team will verify these details before approving the pickup.
- 3.Reverse Pickup
Once your request is approved, our logistics partner will visit your location to collect the package; please ensure the item is securely packed to prevent damage during transit.
- 4.Refund Processing
After the returned product reaches our warehouse and passes the final inspection, your refund will be credited to the original payment method within 5-7 business days.
