Frequently Asked Questions
Everything you need to know about Spigen India products and services.
Are the products sold on Spigen India authentic?
Yes, Spigen India is the official authorized seller. Every product comes with an authenticity code that can be verified on our global website to ensure you receive genuine protection for your devices.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days for metro cities and 5-7 business days for other regions across India, depending on the courier partner.
Does Spigen offer a warranty on mobile cases and accessories?
We offer a limited warranty against manufacturing defects. Cases generally carry a 6-month to 1-year warranty depending on the specific model. Please retain your invoice to claim warranty services.
What is the return and replacement policy?
We offer a 7-day return policy for products that are received in damaged condition or are incorrect. The item must be unused and in its original packaging with all tags intact for a successful return.
Which payment methods are accepted?
We accept a wide range of secure payment options including UPI, Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I track my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to the courier partner's portal to monitor your package in real-time.